Frequently Asked Questions

Orders

How do I place an order?
Browse our collections, add your favourite products to your cart and proceed to checkout. We accept all major payment methods.

Can I change or cancel my order?
Please contact us as soon as possible via our contact page if you need to change or cancel an order. We will do our best to help before your order is processed.

Shipping

Where do you ship?
We are currently setting up our shipping options. Full details will be available on our Shipping & Delivery page before launch.

How long does delivery take?
Delivery times will be published on our Shipping & Delivery page.

Returns

What is your return policy?
Please visit our Returns page for full details.

Products

Are your products suitable for sensitive eyes?
We recommend checking the ingredient list for each product. If you have specific concerns, please contact us before purchasing.

Contact

Still have questions? Reach us via our contact page and we will get back to you as soon as possible.